FAQs

Q?

WHERE CAN WE FIND YOU?

A.

POINT JEWELLERY EXCHANGE 69 REGENT STREET SEA POINT, MAIN ROAD SEA POINT SPLITS AND THE RIGHT HAND SPLIT BECOMES REGENT ROAD. WE ARE OPPOSITE THE CHECKERS ON THE LEFT HAND SIDE GOING TOWARDS CAMPS BAY.

Q?

WHAT ARE YOUR OFFICE HOURS?

A.

MON – THURSDAY 9:00 – 17:00 FRIDAY - 9:00 – 16:00 SATURDAY - 9:00 – 12:00

Q?

DOES YOUR GOLD PRICE STAY THE SAME?

A.

NO,THE GOLD PRICE CHANGES.

Q?

IS THERE SECURITY?

A.

YES, WE HAVE SECURITY AT THE DOOR AND YOUR GOODS ARE STORED IN A SECURED ENVIRONMENT.

Q?

WHEN WE LOAN, WILL WE HAVE ACCESS TO OUR GOODS AT ANYTIME?

A.

YES, YOU ARE ABLE TO COLLECT YOUR JEWELLERY IN OFFICE HOURS.

Q?

WHAT DO WE NEED TO BRING ALONG WHEN SELLING OR LOANING OUR GOODS?

A.

TO BE ABLE TO GO THROUGH THE LOAN OR SELLING PROCESS YOU WILL HAVE TO PROVIDE US WITH YOUR IDENTITY DOCUMENT, PHYSICAL ADDRESS AND MOST USED CONTACT NUMBER.

Q?

DO YOU ACCEPT CREDIT OR DEBIT CARDS?

A.

NO, WE ONLY ACCEPT BANK DEPOSITS OR CASH.

Q?

HOW DO YOU PAY?

A.

CASH, CHEQUE, EFT TRANSFER, WHAT EVER MAKES THE CLIENTS FEEL SAFE AND HAPPY.

Q?

HOW LONG DOES A LOAN OR SELLING PROCESS TAKE?

A.

5 – 10 MINUTES